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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen Ehrhardt

January 13, 2026

5  out of  5
rating by Kathleen Ehrhardt
"I was able to schedule an appointment quickly. Brayden was very thorough and patient in answering my many questions. He was knowledgeable and very easy to talk to."
We responded:
"Thank you for your review, Kathleen! I'm happy to hear that our office was thorough and patient in addressing your questions. It's great to know you found the scheduling process quick and easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Teresa Oakes

January 13, 2026

5  out of  5
rating by Teresa Oakes
"Much better then previous experience at allstate. Everyone there was helpful and very kind. Also better coverage at a much better price."
We responded:
"Thanks for the review!"
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Garrett Price

January 13, 2026

5  out of  5
rating by Garrett Price
"I got an awesome deal, and was quick and easy to switch! Saving money is great!!"
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Krys Sheridan

January 12, 2026

5  out of  5
rating by Krys Sheridan
"I had an amazing experience with this insurance company! From start to finish, the entire process was incredibly easy, fast, and completely hassle-free. Everything was explained clearly, the signup was quick, and I never felt pressured or confused at any point. It was such a relief to work with a company that truly values efficiency and customer experience. I highly recommend them to anyone looking for straightforward, stress-free insurance coverage!"
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Emmaline Larson

January 12, 2026

5  out of  5
rating by Emmaline Larson
"Brayden set us up with insurance within minutes & got us the best deal possible! Couldn’t ask for a better agent to work with! Thanks State Farm!"
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Prashant Satardekar

January 5, 2026

5  out of  5
rating by Prashant Satardekar
"The agent took the time to clearly understand my existing Progressive policy and patiently explained the gaps and cost differences. Based on my requirements, they provided a better and more affordable quote with additional benefits. The interaction was professional, transparent, and very helpful. I truly appreciate the effort and guidance provided."
We responded:
"Thank you, Prashant, for sharing your experience! I'm happy to hear that you found the interaction professional and helpful. It's great to know that we could offer a quote that met your needs while providing additional benefits. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Richard Bernstein

January 5, 2026

5  out of  5
rating by Richard Bernstein
"The experience I had with everybody in the office was great! Every question I had was answered in a way that I could understand. Really glad that I made the choice to change and go with Brayden."
We responded:
"Thank you, Richard! I'm happy to hear that our team was able to provide clear answers to your questions and that you're satisfied with your decision to join us. We’re here to help with any of your insurance needs!"
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Matthew Mckinney

January 2, 2026

5  out of  5
rating by Matthew Mckinney
"Helpful.Friendly and saved me money even after adding a third vehicle"
We responded:
"Matthew, thank you for your positive feedback! I'm glad we could help you save money while adding a third auto. Our team always aims to provide helpful and friendly service. If you need any further assistance, feel free to reach out. - Brayden Nielson - State Farm Insurance Agent, Boise, ID"
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Kenneth Reinbold

January 2, 2026

5  out of  5
rating by Kenneth Reinbold
"They have made insurance easy which is not the easiest thing to do. Especially with a teenager and 3 different cars and a renters"
We responded:
"Thank you for the great review! We know insurance can feel complicated—especially with a teenager, multiple vehicles, and renters insurance—so we’re glad we could make the process easy for you. Helping families stay protected with the right auto insurance and renters insurance is what we’re here for. We truly appreciate your trust and are always happy to help as your needs change!"
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Lonnie Barber

December 31, 2025

5  out of  5
rating by Lonnie Barber
"I can wholeheartedly give Brayden Nielson and State Farm Insurance a five star rating. After many years I switched from Allstate when their rate increases were over 100% in two years even though I had never filed a claim with them. Brayden’s quotes were much less and although he couldn’t insure my second home in the mountains he did refer me to an agent that could. We have had two insurance claims, a broken water line and a car accident. Brayden and his team were super responsive and took care of everything. Brayden insures our primary home here in Boise as well as our cars. He also insures my daughter’s two vehicles. We couldn’t be more pleased with their service."
We responded:
"Thank you so much for taking the time to share such a detailed and meaningful review. I truly appreciate the trust you’ve placed in me and my team over the years. Helping you transition from Allstate, finding competitive insurance quotes, and making sure all of your needs were covered—even referring you to the right agent for your mountain home—was absolutely our priority. I’m especially glad to hear that during your claims, including the water line issue and auto accident, our team was responsive and able to take care of everything smoothly. It’s an honor to insure your primary home in Boise, your vehicles, and your daughter’s cars. Your confidence in our service means more than you know, and we’re grateful to be your local State Farm insurance agency for auto insurance, home insurance, and beyond."
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Levi Jones

December 31, 2025

5  out of  5
rating by Levi Jones
"Brayden has always been very helpful and knowledgeable!"
We responded:
"Thanks for the kind words and thank you for your business! "
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Ronnie Scott

December 30, 2025

5  out of  5
rating by Ronnie Scott
"We’ve been using Brayden at State Farm for many many years and he always comes through for us for all of our insurance needs."
We responded:
"Thank you for your continued trust over the years—it truly means a lot. I’m grateful for the opportunity to help with all of your insurance needs, from auto insurance to home insurance and beyond. Building long-term relationships and being there when it matters most is what our local State Farm agency is all about. I sincerely appreciate your loyalty and look forward to many more years of working together!"
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Lauren Smith

December 30, 2025

5  out of  5
rating by Lauren Smith
"Always helpful! Seems well priced on the rates. Love that we can communicate via text vs always a phone call."
We responded:
"Thank you for the great feedback! We’re glad you find our team helpful and our insurance rates competitive. Making things easy for our customers—whether that’s quick texts or finding the right auto insurance and home insurance coverage—is always a priority. We truly appreciate you choosing our local insurance agency and are here anytime you need us!"
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Doug Hessenthaler

December 30, 2025

5  out of  5
rating by Doug Hessenthaler
"Love having Brayden as an agent, he’s super approachable and checks in regularly with me, doesn’t make me feel like a number on a spreadsheet. I would recommend to anyone looking for a solid agent!"
We responded:
"Thank you so much for the kind words and for trusting me as your agent. I truly appreciate the opportunity to check in, answer questions, and make sure you never feel like just a number. Our goal is always to provide personalized service and help you feel confident in your auto insurance, home insurance, and life insurance choices. Your recommendation means a lot, and I’m always here whenever you need anything!"
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Steve Joslin

December 30, 2025

5  out of  5
rating by Steve Joslin
"Great service , highly recommend their office!"
We responded:
"Thank you so much for the kind recommendation! We’re glad you had a great experience with our office. Our team works hard to provide excellent service and help customers find the right auto insurance, home insurance, and life insurance solutions. We truly appreciate your support and look forward to helping with any future insurance needs!"
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Thomas Scholin

December 29, 2025

5  out of  5
rating by Thomas Scholin
"I have excellent service for more the six years"
We responded:
"Thank you for your loyalty and for sharing your experience! We truly appreciate serving you for more than six years and are grateful for your continued trust. Providing excellent service and reliable auto insurance, home insurance, and life insurance is always our top priority. Thank you for choosing our local insurance agency—we look forward to many more years of helping with your insurance needs and insurance quotes."
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John Tarazon

December 29, 2025

5  out of  5
rating by John Tarazon
"Knowledgeable, courteous, prompt, accurate."
We responded:
"Thank you, John! I'm happy you found our service knowledgeable and prompt. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Jerod D.

December 23, 2025

5  out of  5
rating by Jerod D.
"Brayden was very knowledgeable and answered all my questions."
We responded:
"Thank you so much for the kind review! We’re glad Brayden was able to answer all of your questions and provide knowledgeable, helpful service. Our goal is always to make auto insurance, home insurance, and life insurance easy to understand while helping our customers find the right coverage and insurance quotes. We truly appreciate your trust in our local insurance agency and look forward to helping you anytime you need us!"
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Jeannette Cervantes

December 23, 2025

5  out of  5
rating by Jeannette Cervantes
"Brandon is amazing, always punctual, professional, and communicative. So glad and thankful for his work!"
We responded:
"Thank you for the kind words! Brayden truly appreciates the feedback. We’re glad to hear he’s been punctual, professional, and communicative—that’s exactly the level of service we strive to provide. Thank you for trusting our local insurance agency for your auto insurance, home insurance, and insurance needs. We’re grateful for the opportunity to serve you and look forward to continuing to help protect what matters most to you!"
Profile photo of Rene Basinski

Rene Basinski

December 23, 2025

5  out of  5
rating by Rene Basinski
"Brayden Nielson - State Farm Insurance is great! They are on top on my policies and make suggestions for changes when necessary. I highly recommend them."
We responded:
"Thank you so much for the kind review and recommendation! We truly appreciate you trusting Brayden Nielson – State Farm Insurance with your coverage. Staying on top of your policies and proactively recommending changes is an important part of how we help protect what matters most to you. Whether it’s auto insurance, property insurance, or all-risk insurance coverage, our goal is to make sure you always have the right protection in place. We’re grateful for the opportunity to be your local insurance agency and look forward to continuing to serve you!"
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bLuNdErGuSsY

December 16, 2025

5  out of  5
rating by bLuNdErGuSsY
"everyone was very very helpful, specifically my agent brayden!! make it very easy for me <3"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that everyone was very helpful and that Brayden made the process easy for you. Providing great service and making insurance simple is always our goal. We truly appreciate you choosing our local insurance agency and are here anytime you need help with auto insurance, home insurance, or insurance quotes. ❤️"
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Tina Jester

November 29, 2025

5  out of  5
rating by Tina Jester
"Easy access, good service, very reasonable"
We responded:
"Thank you for the great review! We’re glad to hear you found our local insurance agency easy to work with and our service helpful. We work hard to provide reasonable rates and clear insurance quotes for auto insurance, home insurance, and life insurance. We appreciate you choosing us for your coverage needs!"
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Kristina Sudbeck

November 17, 2025

5  out of  5
rating by Kristina Sudbeck
"Great customer service made an effort to get my car insurance at a rate that I can afford being 55 and no tickets accidents and gave me a price for good coverage on my car that I could afford. Took care of it quickly. Didn’t keep me on the phone forever had my Cards to me with in about 20 minutes very professional, very courteous and respectful, which I very much appreciate. They’ll keep me for a lifelong customer as long as their service stays like this, which I believe it will"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team provided great customer service and was able to help you find auto insurance coverage that fits your needs and your budget. As your local insurance agency, we work hard to make getting insurance quotes simple, fast, and stress-free — so I’m glad the process was quick and that you received your cards right away. Thanks for your business! "
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Amani Albert

November 3, 2025

5  out of  5
rating by Amani Albert
"Great customer service at State Farm! Great insuarance payment rates. I was able to buy my auto insuarance at great rate. I am sticking with State Farm."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear you’re happy with our customer service and the great rates on your auto insurance. Our local insurance agency works hard to provide affordable insurance quotes and personalized coverage for each customer. We truly appreciate your trust in State Farm and look forward to continuing to serve your auto, home, and life insurance needs!"
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Allan Kindarara

October 28, 2025

5  out of  5
rating by Allan Kindarara
"Smooth switch to State farm insurance company. The pricing is significantly lower than my previous provider."
We responded:
"Thank you for the great review! We’re glad to hear your switch to State Farm was smooth and that we could help you save on your insurance. Our local insurance agency takes pride in offering affordable auto, home, and life insurance with personalized service. We appreciate the opportunity to earn your business!"